Smooth sailing: Shipping & returns
At Lush Leaf Beauty, we want your shopping experience to be as delightful as our products. This page outlines our shipping and return policies, ensuring transparency and peace of mind.
Shipping details
We ship all Lush Leaf Beauty bath and body care products with care to ensure they arrive safely. We use protective packaging to prevent damage during transit. Shipping costs are calculated at checkout based on the weight and destination of your order. You'll receive a tracking number once your order ships, so you can follow its journey.
We aim to process and ship orders within 3-7 business days. Please note that processing times may be slightly longer during peak seasons.
Returns & refunds
We want you to love your Lush Leaf Beauty purchase! If you're not completely satisfied, you can return your items within 3 days of receiving your order for a full refund. To be eligible for a return, items must be unused and in their original packaging.
To initiate a return, please contact us at email with your order number and reason for the return. We will provide you with instructions on how to return the item(s). Once we receive your return and verify its condition, we will process your refund. Refunds will be issued to the original payment method.
Important considerations
To ensure a smooth experience, please consider the following:
- Ensure your shipping address is correct at checkout.
- Review product descriptions carefully before placing your order.
- Contact us immediately if you receive a damaged or incorrect item.
We are committed to providing you with exceptional products and service. If you have any questions or concerns regarding our shipping and return policies, please don't hesitate to contact us at [[email]] or [[phonenumber]].